Best ICT Store in Sri Lanka

Privacy Policy

Last Updated: July 13, 2024

1. Introduction

Welcome to the ICT Store. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our websites www.icts.lk & www.ictstores.com or purchase our products and services.

2. Information We Collect

We may collect the following types of information:
• Personal Information: Name, email address, phone number, billing and shipping address, payment information, and other details necessary for processing your orders.
• Account Information: Username, password, and other details related to your account on our website.
• Technical Data: IP address, browser type, operating system, device information, and usage data such as page views, links clicked, and other activities on our website.
• Communication Data: Any information you provide when you contact us through our customer service channels.

3. How We Use Your Information

We use the information we collect for the following purposes:
• Order Processing: To process and fulfill your orders, including shipping and returns.
• Account Management: To manage your account, including verifying your identity and providing customer support.
• Improvement of Services: To analyze and improve our website, products, and services.
• Marketing: To send you promotional materials, newsletters, and other communications (you can opt-out at any time).
• Legal Compliance: To comply with legal obligations and protect our legal rights.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
• Service Providers: Third-party vendors who assist us in operating our website, processing payments, shipping orders, and providing customer support.
• Legal Requirements: When required by law or in response to legal process, such as a court order or subpoena.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:
• Access: To request access to your personal information.
• Correction: To request correction of inaccurate or incomplete information.
• Deletion: To request the deletion of your personal information.
• Restriction: To request the restriction of processing your personal information.
• Objection: To object to the processing of your personal information.
• Data Portability: To request the transfer of your personal information to another party.
To exercise these rights, please contact us at admin@icts.lk.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
ICT Store
No 11/1, Woodward Road, Galle. (Registered Address)
orders@icts.lk
+91 224 82 82 / +94 775 66 33 66